West Yorkshire – Finding Independence (WY-FI)

West Yorkshire – Finding Independence (WY-FI)
– connecting, people, services and commissioners

The aim of the WY-FI project is to improve the lives and wellbeing of people with the most entrenched multiple and complex needs who don’t engage in services, revolve in and out of services or are excluded from services.

The project, funded by the Big Lottery Fund’s Fulfilling Lives programme, aims to support people with at least three of the following multiple needs to live more fulfilling lives:

  • Homelessness
  • Addiction (drug or alcohol)
  • Re-offending behaviour
  • Mental ill health

Over the life of the programme, evidence of positive individual change, together with social and economic impact data, will be gathered and used to influence future changes in Service Delivery, Commissioning and Policy across the region and nationally.

What we do

WY-FI supports people who are not engaging effectively with services and are experiencing entrenched needs in at least three of the following HARM area:

  • Homelessness
  • Addiction to drugs and/or alcohol
  • Reoffending
  • Mental ill-health


Working together

WY-FI does not deliver services but works with existing local services to co-ordinate and work together effectively to fully meet individual needs in a person-centred and co-ordinated way via a Multi-Agency Review Board (MARB).


Long-term aim

The long-term aims of the project are to push for flex in service provision for service users, as well as policy and system change on a local, regional and national level.



WY-FI is delivered by nine partner organizations, operating across West Yorkshire in the five locality areas: Leeds, Bradford, Calderdale, Kirklees and Wakefield.

Core Partners:

  • Bridge
  • Community Links
  • DISC (lead partner)
  • Foundation
  • Shelter
  • Spectrum CIC
  • Touchstone

Statutory Partners are also co-opted to the Core Partnership Board.

There is a Locality Group in each Local Authority area, and a network that allows real people to input into how, where and what services should be delivered.

About Leeds Navigator Team

We provide support to the people with the most entrenched multiple and complex needs in Leeds to access the services and interventions they need. Our criteria are that clients are experiencing three of the four HARM needs (Homelessness, Addiction, Re-offending and Mental Health). In addition they need to NOT currently be engaging in any other support.

Navigators with low caseloads provide intensive and assertive support to individuals to overcome barriers to accessing and engaging with services in order to broker a support package which is bespoke and realistic for that individual. This process is backed up with support from a Multi Agency Review Board made up of representatives from Mental Health, Public Health, Police, Substance Misuse services, Housing and Probation. The board determines suitability for the service and agrees the support plan for that individual.  In addition to Multi Agency Review Board (MARB) the work of WY-FI will be supported by a local partnership meetings with participation from a wide range of agencies engaged in work with individuals that have complex and multiple needs.

We are currently working with 200 individuals within the city who are the most disadvantaged and have the most complex needs. Individuals are identified locally by notification and once suitability has been determined by the Navigators through assessment, cases will be presented to the Multi Agency Review Board (MARB) to decide whether that person will be taken onto caseload for care navigation. This process is to ensure that the team will work with those most in need.


Please click the image below to go to the WY-FI website.

21 Years of Community Based Action
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